Privacy policy
Preview information — final operational details are being confirmed before orders open.
Updated: 21 October 2026. This notice covers the FIXGARTEN preview. The final retention schedule, provider arrangements and international-transfer details must be completed before launch.
Who is responsible?
FIXGARTEN GmbH, Uferweg 622, 15537 Gosen-Neu Zittau, Brandenburg, Germany. Contact Roger Borchert at contact@fixgarten.com or +49 33628 8793.
Information used by this preview
Browsing may generate technical connection and server-log information. The cart stores selected products and quantities. If you use account features, you provide account and contact information. If you contact us, we receive the information included in your message. Do not send card details or sensitive documents through an enquiry.
How the store operates
The current store uses Medusa software, Hostinger hosting and a Supabase database. Shopify hosts the earlier store and some product images; some description images are served from their original supplier website. Loading externally hosted images can disclose connection information such as an IP address to the image host.
Cookies and account sessions
The store uses cookies to keep track of your cart, account session and browsing preferences. Disabling these cookies can prevent account and cart features from working. Pending account-registration details may be stored temporarily to complete verification.
Purposes and retention
Information is used to operate the store, maintain cart and account functions, answer enquiries and protect the service. We retain information only for as long as needed for the relevant purpose or applicable obligations. Specific retention periods and the legal basis for each production activity are being finalized before launch.
Your information rights
You may contact us to request access, correction, deletion, restriction or portability of your information, or to object to processing, where applicable. Where processing relies on consent, you may withdraw it. You may also complain to a data-protection supervisory authority.
Orders and future changes
Ordering is currently disabled. Before opening orders, this notice will be updated to cover delivery providers, order communications, required record keeping and any optional analytics or marketing features actually enabled.